Ruby’s Story

This week I had the opportunity to witness the senior community working together to make a difference in the life of one lady. It began with a call to me from the local senior center asking if I could help an 86 year old lady who needed to move to a senior community immediately. No small feat during the COVID-19 quarantine! I contacted the lady – I will refer to her as Ruby to protect her privacy. She had been living with family members, but it was a toxic situation that was quickly reaching a boiling point.

Ruby no longer drives and her family members refused to help her in her search for a senior community.  As Ruby and I talked, I realized the best type of community would be an Independent Living that provides three meals per day, transportation, housekeeping and social interaction. The challenge was her budget, which was on the lower side of the range for Independent Living. I made some calls, and found a community that was close to her desired area and could work with her budget. Yay!

The next obstacle to conquer was touring in the times of COVID-19. Communities are doing Virtual Tours, which are wonderful, except Ruby didn’t have a computer or smart phone. Between the sales person at the community and myself, we described the community to her. Ruby loved the sound of it, and decided to move forward. Next obstacle, moving her furniture. Again, thanks to COVID-19 some moving companies are currently not scheduling moves to senior communities. I reached out to my senior community network, and connected with a mover that would pack and move Ruby, and best of all work within her budget.

Today was Ruby’s moving day, and it went off without a hitch. I just spoke with her to see how she is settling in, and she said “my apartment is beautiful and everyone has been so nice. ” She arrived in time for lunch, which was delivered to her door, and she told me her dinner had just arrived, but she was still full from lunch! However, she is looking forward to reheating it in her microwave and eating it later. She excitedly told me that she had ordered a hamburger, because it had been years since she last had one. Ruby will need to quarantine in her apartment for the next 14 days, precautions that all senior communities are taking right now. She told me she can’t wait to go outside and check out her new home!


I’m so thankful to have played a part in Ruby’s transition to senior living. Sometimes it’s a bit like putting a puzzle together, as you line up all the resources to ensure a successful move. The reward is knowing that Ruby is now in a place where she feels safe and can thrive.

Do you have questions about senior living or services? My team and I are available to answer your questions, and help you or your family member make the move to senior living. We will be with you every step of the way.

Contact Lori Williams – Senior Services. 214-783-1222.

Independent Living – Assisted Living – Memory Care – Group Homes




Published by theloriwilliams

Founder, CEO of Lori Williams - Senior Services.

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